The Utility Regulator is responsible for regulating the electricity, gas, water and sewerage industries in Northern Ireland, promoting the short and long-term interests of consumers.

Our work involves:

  • issuing and maintaining licences for gas, electricity and water companies to operate in Northern Ireland;
  • making sure that these companies meet relevant legislation and licence obligations;
  • challenging these companies to keep the prices they charge as low as they can be;
  • encouraging regulated companies to be more efficient and responsive to customers;
  • working to encourage competition in the gas, electricity, water and sewerage services markets;
  • setting the standards of service which regulated companies provide to customers in Northern Ireland; and
  • acting as an adjudicator on certain customer complaints, disputes and appeals.

We are governed by a Board of Directors and are accountable to the Northern Ireland Assembly through financial and annual reporting obligations.

We are based at Queens House, Belfast.

Bill Emery Chair

John French Chief Executive

Why the Utility Regulator is supporting Boardroom Apprentice

“To:

  1. Help increase awareness of the UR
  2. Support the development of potential board members
  3. Provide an opportunity for a board member to mentor the board room apprentice.”

Location of Board and Committee Meetings

Queens House, 14 Queen Street, Belfast, BT1 6ED

Frequency and timing of board/committee meetings

Monthly for board meetings. Meetings take place during the day from 0930 – 1400 approx

Date of Board Meetings (September 2021 – August 2022)

23 September, 21 October, 18 November, 16 December 2021

(2022 meetings to be finalised in May 2021)

Committee of the Boards and meeting dates (September 2021 – August 2022)

Remcom – 21 October 2021

Audit Committee – 23 September and 16 December 2021

(2022 meetings to be finalised in May 2021)